SquarePlanIT - Notice history

All systems operational

squareplanit.com - Operational

Operational

Client Portal - Operational

Email Support - Operational

Phone Support - Operational

IT Support Button - Operational

Operational

SimpleVoice Manager Portal - Operational

SimpleVoice Mobile App - Operational

SimpleVoice KB - Operational

SimpleVoice Carrier Status - Operational

SimpleVoice Core Services - Operational

SimpleVoice Auxiliary Services - Operational

SimpleVoice Third Party Services - Operational

SimpleVoice Email Notifications - Operational

Operational

Microsoft 365 - Operational

Azure Virtual Desktop - Operational

Web Content Filtering - Operational

Email Filtering - Operational

Email Signatures - Operational

Cyber Security Training - Operational

Remote Access - Operational

Notice history

View current status

Jul 2026

No notices reported this month

Jun 2026

Inbound and Outbound Fax Failures
ResolvedMajor outage25 hours 55 minutes
  • Resolved
    UTC
    Resolved

    We applied a successful patch to the port server at 7:55 PM ET. All testing was successful. Inbound and outbound faxes are now working.

  • Identified
    UTC
    Identified

    Additional reports of inbound and outbound faxes failing were received at 11:00 AM CT. We are working with our fax vendor to troubleshoot.

  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    What Occurred: At approximately 5:00 PM CT on June 10, 2026, we became aware that inbound and outbound faxes are failing. 

    What Was Affected: Inbound and Outbound faxes on the NativeFax platform are failing. 

    When It began: June 10th, 2026, at 5:00 PM CT

    Current Status: We identified the root cause as a failure of the fax port server and working to restore service.

May 2026

MAY15
Fax Server Maintenance
CompletedMaintenance4 hours
  • Completed
    May 15, 2026 at 7:00 AMUTC
    Completed
    May 15, 2026 at 7:00 AMUTC
    Maintenance has completed successfully
  • In progress
    May 15, 2026 at 3:00 AMUTC
    In progress
    May 15, 2026 at 3:00 AMUTC
    Maintenance is now in progress
  • Planned
    May 15, 2026 at 3:00 AMUTC
    Planned
    May 15, 2026 at 3:00 AMUTC

    We will be performing security maintenance on our fax server on May 14th, 2026, at 10:00 PM CT. There will be an interruption in the delivery and sending of faxes while maintenance is performed.

    We appreciate your patience throughout this process. If you need additional support, please contact support.

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