Duration: 1 day, 1 hour and 55 minutes

Affected Components:

Jun 11, 23:55:01 GMT+0
Resolved - We applied a successful patch to the port server at 7:55 PM ET. All testing was successful. Inbound and outbound faxes are now working..

Jun 11, 16:00:00 GMT+0
Identified - Additional reports of inbound and outbound faxes failing were received at 11:00 AM CT. We are working with our fax vendor to troubleshoot..

Jun 11, 03:29:00 GMT+0
Resolved - This incident has been resolved..

Jun 10, 22:00:00 GMT+0
Identified - What Occurred: At approximately 5:00 PM CT on June 10, 2026, we became aware that inbound and outbound faxes are failing. What Was Affected: Inbound and Outbound faxes on the NativeFax platform are failing. When It began: June 10th, 2026, at 5:00 PM CT Current Status: We identified the root cause as a failure of the fax port server and working to restore service..

Duration: 4 hours

Affected Components:

May 15, 07:00:00 GMT+0
Completed - Maintenance has completed successfully.

May 15, 03:00:01 GMT+0
Identified - Maintenance is now in progress.

May 15, 03:00:00 GMT+0
Identified - We will be performing security maintenance on our fax server on May 14th, 2026, at 10:00 PM CT. There will be an interruption in the delivery and sending of faxes while maintenance is performed. We appreciate your patience throughout this process. If you need additional support, please contact support..